Making You Feel Good is Our Motto. We’re Always Here to Help You Shine!


How to Order Your Dream F.lux Swimwear or Activewear?

Ready to elevate your wardrobe with our exclusive F.lux swim and activewear collections? Experience the seamless blend of style, comfort, and sustainability direct from Byron Bay. Follow these steps to embark on your F.lux journey:

Explore Our Collections: Begin your F.lux adventure by browsing our diverse range of activewear and swimwear. From eco-friendly sports bras to sustainable leggings and bikinis, each piece is crafted for those who cherish both style and the environment.

Select Your Perfect Fit: Found something you love? Choose your ideal size with our easy sizing guide—assistance is just a message away if you need a helping hand in finding your perfect match.

Add to Cart & Checkout: Once you've made your selection, add your F.lux favorites to your cart. Proceed to our secure checkout process, where you'll provide your shipping details. Embrace the Byron Bay spirit with every purchase, knowing we're dedicated to sustainable practices and eco-friendly shipping.

Confirmation & Tracking
: After placing your order, you'll receive a confirmation email detailing your purchase. We'll keep you updated with a tracking number as soon as your order is on its way, so you can follow its journey to your doorstep.

Unbox & Shine: Prepare to dazzle in your new F.lux gear, designed for the eco-conscious and fashion-forward. Share your moments with us on social media and become part of our community that celebrates sustainable, chic activewear and swimwear.

I’ve Placed My Order but Haven’t Received a Confirmation Email. Should I Be Worried?

Not at all! Sometimes, confirmation emails like to play hide and seek in your spam or promotions folder. If you can’t find it there, contact us, and we’ll confirm your order details and resend the email. Your F.lux experience is our top priority, and we're committed to making sure you're all set for your sustainable fashion journey.

Need to Change or Cancel Your F.lux Order?

Change of heart? If you need to modify or cancel your order, please contact us here or email us immediately at orders@f-lux.com. We process orders swiftly to ensure quick delivery, but if you reach out promptly, we'll do our utmost to accommodate your changes. Your satisfaction is our priority, and we're here to ensure your F.lux experience is exactly as you want it.

What Payment Methods Does F.lux Accept for Swim and Activewear Orders?

Your convenience is key. F.lux accepts a variety of payment methods, including major credit cards, PayPal, and Afterpay. Secure and straightforward, so you can focus on how fabulous you’ll look in your new eco-conscious athleisure and swimwear.

I’m Having Trouble Placing an Order. What Should I Do?

Encountering a bit of choppy water while ordering? Don't fret – our customer care team is here to be your guiding light. Just send us an email at orders@f-lux.com.au, and we'll swiftly help smooth the way for your activewear or swimwear order, ensuring it reaches you without delay. We're dedicated to making your shopping experience as seamless and enjoyable as possible.

How Do I Know My Order Is on Its Way? Can I Track It?

Once your F.lux athleisure or swimwear is on its way, we'll promptly email you a tracking number. Use this to keep an eye on your order's voyage right to your doorstep. Encounter any hiccups with tracking? Don't hesitate to reach out. We're here to ensure your F.lux experience is as effortless and enjoyable as the coastal winds.

Does F.lux Offer International Shipping for Swim and Activewear?

Yes, we do! F.lux loves to travel. We offer international shipping to bring our sustainable and stunning swimwear and activewear to closets around the globe. Check out our shipping policies for more details on rates and delivery times to your corner of the world.

Returns and Refunds

Do you have Refunds and Returns terms and conditions?

Yeahhh we do! Click here for Returns and Returns terms ans conditions

I Tried On My F.lux Swim or Activewear and It Doesn't Feel Quite Right. How Can I Return It for a Better Fit or Refund?

We want every piece of F.lux gear to make you feel fantastic. If your swimwear, acessorie or atheisure isn’t bringing you the joy you expected, don’t worry! You can return it within 30 days of your purchase just remember to keep all tags on your activewear and hygiene strips in place in your bikinis, you’re in the clear for a refund or exchange within 30 days from when it was delivered. Here’s what to do: reach out to our friendly customer care team, and they'll lead you through a breezy return process, including how to send it back to us without any cost on your side. We’re all about making your experience as smooth as our garment.

I’ve Encountered an Issue with My F.lux Swim or Activewear Upon Delivery. What should I do?

At F.lux, your satisfaction is our top concern. We have a top team working in quality control but If there’s an issue with your swimwear or activewear, and it remains unworn, with all tags and hygiene strips in place, you’re in the clear for a refund or exchange within 30 days from when it was delivered. Just contact us via email orders@f-lux.com.au with your order number, and our support team will provide you with all the details for returning your item and how to proceed with getting the refund or exchange you prefer.

Size and Fit

Do you have a size chart?

Yes we do! Please check here!

I’m on the Fence About Which Size Would Suit Me Best in F.lux Swim or Activewear. Can You Help?

Absolutely! We know that finding the perfect fit for your gym clothes or bathers can make all the difference. Please have a look at our Size Chart. If you’re still unsure about sizes, our F.lux sizing experts are here to assist. Contact us with your measurements, photos or any questions you have, and we’ll provide personalized advice to ensure you slip into the best fit for your body and style. We are happy to book a call with you. Because at F.lux, we believe in swimwear and activewear that feels like it was made just for you.

How do I take my own measurements?

Bust measurement: Measure your bust by placing the tape measure 1-2 inches below your armpit on one side, guiding it around your back, and ending back where you started. Make sure you measure over the furthest point of your chest.

Waist measurement: Find the halfway point between your belly button and the bottom of your ribs. Circle a tape measure all the way around this part of your torso to get your waistline measurement. 

Hip measurement (high): Your high hip is where your hip bone begins. Measure the top of your hips by placing the tape measure approximately 3-4 inches below your belly button and circling around. Your high hip is where your hip bone begins.

Hip measurement (low): Your lower hip is where your hip bone ends. Measure the lower part of your hips by placing the tape measure approximately where the zipper of our jeans would end (about 3-4 inches below your high hip) and circling around.

I Received My F.lux Order and Realized I Need a Different Size. What Is the Process for Exchanging My Item?

Picking the perfect size for your athleisure or swimwear can be tricky, but we’ve got you covered. We have a sizing chart here, please have a look before buying, If your F.lux swim or activewear doesn’t fit perfectly, we offer a straightforward exchange process. Simply return the original item within 30 days, and as soon as we receive it, we'll issue you store credit so you can select the size or style that’s just right for you. Don’t forget, our team is always here to help if you need advice on sizing before making your new choice. Reach out, and let’s find your perfect fit together.


How Is F.lux Contributing to Sustainability in Fashion?

At F.lux, we’re not just creating bathers and athleisure; we’re crafting a movement towards a more sustainable and responsible fashion future. Our commitment to sustainability is woven into every active piece we design, primarily through our choice of materials, production processes, and partnerships with like-minded suppliers. By incorporating eco-friendly materials like Amni Soul, we aim to reduce our environmental footprint and encourage our community to join us in making more conscious choices.

What Makes Amni Soul Eco-Friendly, and Why Does F.lux Use It?

Amni Soul is a revolutionary yarn that sets new standards in sustainability for the fashion industry. Its eco-friendly credentials include enhanced biodegradability, which allows garments made from this material to decompose much faster once in landfill conditions, compared to traditional fabrics. This significantly reduces environmental impact and promotes a circular fashion economy. At F.lux, we chose Amni Soul because it aligns with our mission to provide high-quality, durable, and sustainable activewear and swimwear. It’s not just about feeling and looking good; it’s about doing good for our planet.

Can You Tell Me More About the Biodegradability of F.lux Products Made with Amni Soul?

Absolutely! Products crafted from Amni Soul are designed to biodegrade within a few years after disposal in a landfill, compared to traditional synthetic garments that can take decades to break down. This remarkable feature is achieved without compromising the fabric’s quality, strength, or versatility during its usable life. It means that when you choose F.lux, you're not just investing in your wardrobe; you're investing in our planet's future, reducing long-term waste and supporting eco-friendly fashion choices.

How Does F.lux Ensure Its Manufacturing Processes Are Sustainable?

Sustainability is at the heart of everything we do, from design to delivery. We closely monitor our manufacturing processes to ensure they meet our high environmental and ethical standards. This includes using water responsibly, reducing waste, and minimizing chemical use. We also collaborate with factories that are equally committed to sustainable practices and workers' welfare. It's all about making a positive impact at every activewear, swimwear product and every step of our production process.

Where Can I Learn More About Sustainability Efforts at F.lux?

We love sharing our journey towards sustainability and inviting our community to join us in making a positive impact. For more detailed information on our garment check the product descriptions for articles on our sustainability efforts, materials like Amni Soul, and how we’re working towards a greener planet, visit our journal on our website. You’ll find in-depth articles, updates on our progress, and tips on how you can be part of the change. If you want to reach out please send us an email to hey@f-lux.com.au.